Support

As the support manager it is critical that you are aware of all help tickets, especially if they need to be escalated. Our ticketing system uniquely integrates with the device and client manager, allowing you to seamlessly manage customers and their services on a hour-to-hour, minute-to-minute basis.

Your role is vital to delivering an exceptional customer experience. Ubersmith helps you do this by providing you with automated ticket escalation and resolution, department and workflow management tools, detailed ticket event logs, support time metrics, and much more.

You can ensure an excellent, high-quality support experience for your customers from your trial all the way through on-boarding, installation, and future updates.

CONTACT US

We are here to give you any information you need. Feel free to contact us.

Thank you for your interest in Ubersmith. If you’d like to speak with a member of our team, please take a moment to fill in the brief form on the right. An Ubersmith representative will contact you as soon as possible.

If you would like to speak with a sales representative now, call +1-877-438-8237 (toll-free in US and Canada) or +1-678-554-3401.

Yes, sign me up for the Ubersmith newsletter.

Are you human?