Due to market forces, telcos and ISPs experiment with different business models, with the subscription business model gaining significant adoption. This has led to the focus shifting from transactions to building customer relationships. Ubersmith’s business management software was designed to manage the entire customer lifecycle–from sales quoting to support ticketing to billing.
Additionally, the client portal offers complete visibility and account management for a telco’s/ISP’s subscribers. Real-time bandwidth usage and overage charts are key to improving a telcos performance. Via the client portal, telcos can deliver vital device monitoring reports and support ticket tracking and reports. Additionally, telcos can deploy services faster by automating order workflow.
Learn how Ubersmith helped voxtell increase tax accuracy with SureTax integration. Read the case study here.