Customers

Hundreds of Companies in 20 Countries Rely on Ubersmith

Customers are at the core of everything we do at Ubersmith. Our customers range from SaaS companies to service providers to non-technology companies and, although their industries vary, they share similar goals to:

  • Increase productivity and efficiency through automation
  • Enhance the sales and customer experience
  • Maximize revenue, decrease costs, and increase time savings
  • Increase transparency and visibility
  • Implement a flexible, comprehensive, and customizable billing system

Learn how Ubersmith has helped customers achieve their goals by reading our customer testimonials below and our case studies.

“The most valuable aspect is the full integration of different areas: billing, tracking, order fulfillment, and support. Moreover, our clients are able to see their usage, billing, and support tickets. This allows us to deliver on our brand promise of efficiency and transparency, which is key to our company mission.“ – Thomas Burns, Vice President, Business Development and Co-Founder

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“Ubersmith is at the core of our business. Every person in our company uses the product – from customer support to sales to operations. The system has allowed us to expand and scale our business. In particular, the automation of usage-based billing has allowed us to grow while being able to keep internal costs down.“ – James Cornman, CTO and Co-Founder

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The Ubersmith product has evolved with us as our company’s business model has changed. The product provides comprehensive reporting and the highest-level of customer life-cycle management which allow our accounting and customer support teams to function at optimal levels.” – Jay Carlis, Executive Vice President, Origination

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“Today, phoenixNAP can bring a customer online within hours which is due to our automated workflows. We have been able to deliver 200 bare metal servers within 24 hours to serve customer needs. Without automating the customer on-boarding workflow and associated billing processes, we could never have sustained those rates.” – Ian McClarty, President

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“Ubersmith is at the core of Avalo Networks. Our entire business runs on it, and Ubersmith has allowed our company to do a lot more without having to add more resources. The product has allowed us to easily manage a scalable cloud infrastructure and has contributed to our continued growth.”
– Alex Skaalerud, President

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Ubersmith has enhanced the customer experience – from generating the initial sales quote to signing an order form to provisioning services. It is a very smooth process because every member of the voxtell team has access to the customer data they need right away – without having to wait or switch between systems.” – Junior Smizmaul, Director of Operations

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