Established in 2007, Green House Data is a leader in cloud hosting, colocation, hybrid IT, and managed services. The company’s mission is to deliver high performance, custom technology infrastructure solutions to customers from the most environmentally, operationally, and capitally efficient data centers in the country.
In 2009, Green House Data was a young company experiencing explosive growth. Due to this, the company was facing the challenge of scaling its business and at the same time meeting its customers’ needs. Green House Data needed to be able to track sales orders, service usage, and billing in a seamless way. The process they were using was cumbersome. Paperwork needed to be manually correlated with current systems such as Salesforce and QuickBooks.
The cost of such a chaotic system was felt throughout the organization. Hours could easily be spent fixing an error – not to mention the sub-optimal customer experience. The impact to overhead cost as well as people hours was enormous – especially for billing.
Green House Data needed a business management software suite that was scalable, integrated, and open. Ubersmith was the first solution that offered them a unified system that would grow with their business. It had the full functionality that Green House Data was looking for – subscription usage billing, sales quotes, provisioning, and support ticketing. The comprehensive nature of the Ubersmith product meant that teams throughout the company were actively engaged and focused on customer success – from sales to client services to engineering.
As time has gone by, the services and products Green House offers have evolved. Ubersmith has been flexible enough to change with the company and meet their needs.