Blog

Welcoming Akash Krishnani

Please join us in welcoming our new head of global sales, Akash Krishnani, to Ubersmith as of Monday, May 7. Based out of our New York City location, he is responsible for leading and managing our sales, account management, sales operations, sales development and related...

Read More

What is Subscription Business Management

Subscriptions and related business models, such as recurring services, have become quite popular over the past decade or so as organizations of all sizes look to deliver more ongoing value to their customers and establish more ongoing rather than transactional relationships. We see a lot of...

Read More

Announcing Ubersmith 4.2

Let’s face it: some releases are simply more significant than others. While you put care and attention and love into all releases you put out, some will simply stand out. Sometimes it’s because the release was more technically challenging than usual. Sometimes it’s due to...

Read More

A Little Thanks Goes a Long Way

Last month Ubersmith sponsored the Data Center World event in San Antonio, Texas. While there, our head of marketing and I met with the CEO of Green House Data, a leader in cloud hosting, colocation, hybrid IT, and managed services located in Cheyenne, Wyoming. Ubersmith...

Read More

Ubersmith Announces Expanded Agreement with Namecheap

Ubersmith today announces a new multi-year agreement with Namecheap, a customer for more than 10 years. Under terms of the agreement, Namecheap now has access to priority support, as well as additional room to expand its usage of the Ubersmith software, which today is used...

Read More

Stretching Support Manager

Since my arrival at Ubersmith three years ago, I’ve been using our Support Manager, and in this time I’ve seen us use it more and more. Not just as our business has grown but also for internal tickets (in addition to external tickets as you...

Read More

To Suite or Not to Suite

Like most if not all product suites, Ubersmith started off as a single product (non-suite). First, we focused just on recurring monthly billing, and then later, merged that product with a support ticketing product which gave us the beginning of a suite. Today, based on...

Read More

Partnering with CCBill

The subscription wave is a strong one with basically all sizes and types of organizations globally moving to recurring relationships with their customers with no signs of this trend slowing anytime soon. This new way of doing business offers strong benefits for these customers and...

Read More

The Shift to Off-Prem IT Assets

The analyst firm 451 Research Group recently sent out the results to a survey called Digital Pulse: The Shift to Off-Premises. The survey covered 1,027 IT end-user decision makers who are based primarily in North America and the data was gathered in the prior quarter...

Read More