Support

Ubersmith offers high quality support services from trial through onboarding, installation, ongoing assistance and future upgrades to help ensure customer success.

Our customers, partners and community will all testify to the exceptional level of service provided by our Ubersmith support team. We want to make sure that you are taking advantage of all of the great features our software has to offer, and we want to know more about how we can strengthen Ubersmith.

All Ubersmith service plans offer user support by phone, ticket or email during weekday business hours, Eastern Time Zone 9AM to 6PM. You'll often find the Ubersmith team to be responsive off hours, and we are happy to accommodate international clients. 24/7 Emergency Technical response is also available.

We offer a premium support subscription for those organizations interested in receiving priority support.

Ubersmith can help manage your deployment and provide configuration assistance, training, consulting, co-development, data migration and other professional services.

Contact Support