<![CDATA[Ubersmith General - Knowledgebase Articles]]> <![CDATA[Logging in to Ubersmith]]> To login to Ubersmith, enter the web address (also known as the URL, or uniform resource locator) of your instance into a web browser. For example, the address or URL for Ubersmith, Inc]]> <![CDATA[Logging out of Ubersmith]]> You can log out of Ubersmith at any time by clicking the

Log outIf you wish to move your Ubersmith install to a different server, please follow these instructions. Unless otherwise specified, commands will]]> <![CDATA[Force HTTPS (SSL/TLS) Redirect]]> Forcing a redirect to the HTTPS protocol will cause clients and administrators visiting your Ubersmith instance at: ]]> <![CDATA[Merchant Gateways Currently Supported by Ubersmith]]> Here is a list of merchant providers supported by Ubersmith as of our latest release. This list is updated as support for more gateways are added.

  • <![CDATA[Ubersmith and Plesk 9.0]]>
    Token Updates
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    Ubersmith users will occasionally encounter the followi]]> <![CDATA[Forwarding email from additional addresses into Ubersmith]]> By default, the Ubersmith setup wizard will have you create a single email alias on your Ubersmith host for directing mail into the Support Manager. Typically, it is something along the ]]> <![CDATA[I am getting the error 'Too many login attempts, please try again later.']]> Ubersmith has a built in rate-limiting feature for client and administrator accounts. After a set number of failed in logins within a certain period of time, the system will lock the ap]]> <![CDATA[I am getting the error 'Database error saving attachment']]> Your MySQL setting for the

    <![CDATA[Error: This function is currently unavailable]]> The error 'Error: This function is currently unavailable' typically indicates that there is a problem connecting to Ubersmith's MySQLWe are currently experimenting with 'Get Satisfaction' as a means for our clients to communicate feature ideas and requests.
    Ubersmith has a built-in mechanism for preventing brute force login attempts.

    <![CDATA[Saving Advanced Searches]]> Ubersmith's Advanced Search feature can help you dig deeper into your client data, allowing you to build reports and export the information for use with other applications. Sometimes you may have a sear]]> <![CDATA[Staff & Client Avatars]]>


    Ubersmith now supports configurable avatars for admins and gravatars for clients.

    If a client's main registered email address has a global avatar se]]> <![CDATA[Advanced Search]]>