In the most recent version of the Plesk control panel system, it appears PHP's Safe Mode has been enabled.
Unfortunately, Safe Mode prohibits Ubersmith's token updater from functioning properly, and will result in an error message similar to the following being displayed on screen:
Error updating token:sh: /php: No such file or directory
You may also see the following error:
Error updating token: Error getting hostname
The solution is to disable Safe Mode. You can do so by editing the php.ini file at
and modifying the line that reads:
safe_mode = On
safe_mode = Off
If you encounter the error:
Token updater failed to start
Object of class pear_error could not be converted to string ...
This usually means you will need to move the
files to within your Ubersmith installation's document root, as opposed to the default location of one directory above.