Support Center » Knowledgebase » Backup Billing using R1Soft
 Backup Billing using R1Soft
Solution Ubersmith offers a 'Backup Billing' service module that will allow you to configure a service plan to bill based on backup service usage. First, you must configure the 'Backup Billing' service module for any Service Plans you intend to use for such purposes. The service module is configured on the page dedicated to the specific service(s), found in the 'Service Plans' section of 'setup & admin'.


Once the service module is configured, any pre-existing or new client services based on the service plan will be ready to take advantage of the Backup Billing capabilities. Navigate to a device manager entry for a host using the 'R1Soft CDP 3.0 Agent' device module. If you haven't yet configured an R1Soft Enterprise Server or Agent, see this knowledge base article on how to do so. Ensure that the R1Soft Agent device is associated with the appropriate Client and Service so that its data can be used for Backup Billing calculations.


In the example above, the R1Soft Agent device is associated with the client ID 1010 and service ID 1087. This is the service ID we will use to configure Backup Billing. Please Note: Any existing or new services you create to manage Backup Billing must be configured with 'Post Renew' set to 'Yes'. Looking at the service, there are some new Custom Data fields that we can edit. These Custom Data fields were automatically created when we enabled the 'Backup Billing' service module. The fields are:

Billing Method
Included
Overage Rate
and
Associated Devices

The Billing Method field determines how you will want Ubersmith to calculate the overage billing. Disk Hours will bill for the actual GB-hours used, so if the client is using 1GB of backup space, they would be billed for 1GB times ~30 days times 24 hours -- for about 720 GB-hours of usage. 

Average Usage bills according to the average over the period, so using the same case, the usage figure would be 1 GB.  You can also think of this as charging by GB/month.

95th Percentile is another way of coming up with an average of usage during the month, and pricing is still per GB-month.

Disk Hours is slightly more accurate because it takes into account the varying number of hours month-to-month, but in general calculating Average Usage at $7.20 per GB is the same as Disk Hours at $0.01 per GB-hour.

The 'Included' field determines how much usage the client is permitted for a given billing period. The 'Overage Rate' determines the dollar amount per unit they will be charged for going over their included allocation. Once you've configured these fields, Ubersmith will display a chart showing the usage calculated over the current billing period for the service plan. The 'Associated Devices' field is optional; by default Ubersmith will calculate the usage for any devices associated with the service, much like the system does for Bandwidth Billing.


If an overage is calculated at the time of renewal, Ubersmith will bill for the overage amount due.


Article Details
Article ID: 126
Created On: 14 Apr 2011 11:56 AM

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