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The foundation of the hosting industry since 2001

The Ubersmith platform delivers powerful device management, monitoring and automation tools integrated with a fully featured client relationship and support manager, and will provide a single centralized POV on your entire business.


Ubersmith DE 2.1.1 Release


It's been a busy autumn so far, and the Ubersmith team has been hard at work on our latest release of Ubersmith DE. While this version has a strong emphasis on bug fixes, we're also introducing new features such as reporting for empty VLANs, PayDollar & AliPay integration, and custom ticket inline edit control.

Here's a list of additions you'll find in Ubersmith DE 2.1.1:


  • Option to disable autocomplete on login screen
  • Unlock Staff Member link added to user list
  • Japanese Yen support added to Chase Paymentech / Orbital
  • Configurable BIN in Chase Paymentech / Orbital
  • Power Management Service Module
  • Updated WHM Host Control service module to allow cp_host to be edited
  • Updated Litle integration
  • Added Alipay support

Client Manager

  • Added Robokassa payment gateway support
  • Added an event trigger for when an invoice is paid by account credit

Device Manager

  • Report to return empty VLANs
  • 'in-use' flag for unassigned VLANs
  • Option to download CSV of a list of devices
  • device_url function in device_modules to link to device page


  • Option to select which services are included when generating an invoice via the API

Support Manager

  • Option to require a department selection when an admin is creating a new ticket
  • Control whether custom data fields are editable inline

Order Manager

  • Order Module to allow existing services to be edited
  • Update OnApp order module so a billing plan ID can be specified when provisioning accounts


  • Added country to advanced search


  • Logged payment types from invoice.php now specify the method
  • Fixed ##amount## and ##amount_unpaid## variables in payment received notices for retried charges
  • Fixed Javascript calendar in IE8
  • Extend Worldpay timeout to 60 seconds
  • Fixed device location popup so zone & cage are loaded properly
  • Permissions array in client.contact_list now returns properly formatted JSON
  • prorate.php now honors expected variables
  • Metadata is now properly returned in client.get
  • Ticket stat details now correctly report time spent
  • 'No ticket ID' error no longer displayed when editing time on a ticket follow up
  • Resolved issue related to PayPal payment not matching order total
  • Correct price now displayed for non-default upgrade and renewal periods
  • Order services can now be pro-rated properly
  • PHP now functional in flexy templates
  • Domains via order module now properly associate with services
  • Properly limit length of FirstName field in QuickBooks
  • Include 'cash' as valid payment type
  • Outstanding invoices report baed on number of calendar days past due
  • Suspended and canceled services properly showing up in renewal queue manager
  • Sales pipeline sorting
  • Login activity report sorting
  • Re-prioritize search results
  • Advanced search tweaks for data and metadata
  • OnApp resource billing module takes discount into effect
  • 414 error on bandwidth billing graph
  • Password retrieval by email no longer returning an error
  • Fixed issue related to autoloaded code on PHP 5.3
  • URL fix SSL order module
  • Admin user email address update & brand fix
  • OpenSRS company name logging
  • Remove use of TYPE keyword when creating tables
  • eNom SSL certificate download fixed
  • Improved Orbital error handling
  • Corrected variable used when removing control panel accounts
  • Fixed error handling in EPX gateway module
  • Overhauled language management back end to resolve PHP errors
  • Fixed issue with credit card expiration notice emails
  • Fixed @filename attachment syntax support for API 2.0

Thanks to Mike Bensalem for the photo.

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