Every few months, we like to dig back into the big treasure chest of Ubersmith features and remind everyone what we can do. One thing that a lot of people take for granted is the extensive monitoring functionality baked right into every Ubersmith instance.
For old and new clients alike, we recently created an Introduction to Monitoring screencast, embedded below. This will take you through adding a new monitor to a device, selecting and configuring the type, and testing the newly added monitor.
Spending 5 days there makes me want to go on record: Everything they say is true, San Diego is beautiful.
People in this industry constantly ask 'how can I compete with the big guys?' If you go and check out the 'Running a Web Hosting Business’ forum on WHT right now, you'll probably find a couple threads asking this very question on the first page. Well, I'm going to tell you how you can compete with those guys and how you can get more clients who pay more per month and I'll tell you how you can keep them happy.
10) Word of Mouth is Your Best Friend
Happy clients recommend your service to their friends. They post about it on web sites and they link to you from their web sites. In the long run, a satisfied customer with a big mouth will likely get you more customers than the best advert out there.
9) Learn to be Flexible but Set Your Limits
People are always looking for the best way to easily take in and set up new clients automatically. Signup forms that run the new client's information through fraud screening programs, collect their initial payment and provision the account on the server without any human interaction are considered must haves these days. Everybody wants the process to be seamless and to require a bare minimum of staff intervention to get new clients up and running.
A good example is the Ubersmith Pro order form.
In this post I’m going to go over how to update an order form in Ubersmith to allow the client to select which service plan they would like to sign up for. This is something that has been requested before and just this week it occurred to our developer, Dan how it can be done in the system right now.