About Us
Founded in 2000, Ubersmith, Inc. has built its business on developing and maintaining mission critical software for the web hosting market. With the constant assistance and feedback of both industry leading hosting companies and datacenters, Ubersmith’s goals and features have continually been shaped and driven by necessity.
Initial development commenced in early 1999 with a simple objective: Provide a way for hosting companies to cut down on manual billing tasks by automatically invoicing and charging their clients. Shortly thereafter, our goals expanded to include a unified support system that allowed geographically diverse staff members to work collectively on a single issue. In response to our client's requests for a way to manage their physical equipment, we were the first to implement a device management and monitoring system into a billing automation system.
In actively working with our established, industry leading clients, Ubersmith continues to bring proven processes into the hands of both enterprise and burgeoning businesses alike.
Our Mission
Our mission at Ubersmith is to be the leading provider of complete facilities, customer, and support management software. By actively incorporating real-world customer feedback from industry leaders into our product roadmap, we will continue to be shaped by the web hosting industry as it evolves.
We write software to help clients of all sizes manage their datacenters, their customers, their billing, and to provide knowledgeable customer service to make it an enjoyable experience.
