FEATURES

Ubersmith is an integrated, all-in-one software suite for billing, infrastructure management and help desk services. Hundreds of organizations of all sizes rely on Ubersmith to better serve their customers, shorten time-to-market for new offerings, increase revenue and lower costs.

SUBSCRIPTION BILLING

Our specialized billing system offers out-of-the-box solutions for automated bandwidth billing, ticket-time billing, power billing and resource-based cloud billing.

FIND OUT MORE

HELP DESK TICKETING

Our email-based ticketing system seamlessly integrates with our Client Manager and Device Manager to give your operations, support and account managers a single customer view.

FIND OUT MORE

INFRASTRUCTURE MANAGEMENT

A top-down view of your resources allows for location-based inventory tracking, organization of your monitors and custom device data, and customer and service associations.

FIND OUT MORE

API and INTEGRATION

Our fully-documented RESTful API allows your developers to leverage the power of Ubersmith throughout your business. We support both in-house and third-party integrations.

FIND OUT MORE

About Ubersmith

A leader in business management software for the cloud and beyond.

Ubersmith is an all-in-one billing, infrastructure management and help desk ticketing software suite that is open and extensible. Over 200 companies around the world rely on Ubersmith to better serve their customers, shorten time-to-market for new offerings, increase revenue, and boost overall efficiency. Founded in 2002 and headquartered in New York City, Ubersmith is an Internap company.

LEADERSHIP

Ubersmith team members previously worked at highly successful companies including Microsoft, Parallels, Squarespace, Worklight (acquired by IBM), Bloomberg and MongoDB.

Kurt Daniel

President

Kurt leads the overall company. Previously, he was a member of the senior leadership team at MongoDB (a leading NoSQL database), the COO at Worklight (a leading mobile company acquired by IBM), a Senior Vice President at Parallels (a leading virtualization company) and a Lead Product Manager at Microsoft. He holds bachelor's and master's degrees from UVA and Harvard University, respectively.

Dominique Archambault

Chief Technology Officer

Dom joined Ubersmith recently to lead engineering, product vision, and strategy. Before this, he led a number of agile engineering teams at iWeb. From his earliest programming adventures attempting to write BBS software and door games to his more recent hosting and cloud related development projects, Dom thrives when modeling problems and figuring out dataflow in client/server land.

Boo Van Alstyne

VP, Products and Services

One of the original authors of Ubersmith's software, Boo leads product management, documentation, support, and other services for the company. All told, he has 16 years of experience at the company. Boo prides himself on being able to provide useful answers to all manner of questions in the shortest amount of time, leaving clients fully satisfied.

Michael Styne

Director of DevOps

Earning his stripes on a Texas Instruments TI-99 / 4A at the tender age of 5, computing has been in Mike's blood from the very start. Proudly state-educated with a BS in Computer Science, ``mstyne`` joined Team Ubersmith in 2003. Exploring new technology and simplifying complex tasks are what keep him coming back for more everyday.

Carol Huang

Director of Marketing and Community

Carol joined Ubersmith recently to lead overall marketing. She oversees product marketing, corporate marketing, community marketing, and lead generation. Previously, she managed the technical community at MongoDB. Carol holds a degree in psychology from Pomona College and is excited to help businesses leverage Ubersmith's technology.

JP Nacier

Director of Engineering

JP joined Ubersmith as a Sr. Engineer in 2012 with more than 15 years of web application development experience. Educated with a BS in Economics and Computer Science from Boston University, he rose to positions of engineering leadership with successful venture-backed internet companies. A startup junkie at heart, JP loves the challenge of bringing a new product to life.

Brian Parkhill

Director of Sales

Brian leads global sales at Ubersmith. He began his IT career while working as general manager for an established luxury retail brand undergoing rapid growth. Brian directed efforts to develop custom software to manage CRM, billing and inventory processes and in support of a fully automated retail website. He has been at Ubersmith for five years.

Rob Kuczynski

Director of Support

Rob joined Ubersmith from a diverse background, covering everything from the world of classic rock radio to the sport of polo. Most recently, Rob managed client relations at MeetMax, providing conference software as a service to the world's leading financial institutions. As the new Director of Support, Rob looks forward to helping customers maximize Ubersmith's capabilities.

Dan Brenner

Director of Solution Architecture

Originally a key contributor on the Ubersmith engineering team since 2011, Dan now combines his technical expertise and interpersonal skills to service clients' needs. After developing a deep interest in synthesizers and signal processing, he earned a BS in Electrical Engineering from the University of Maryland. Dan is passionate about solving problems with real-world parameters.

Latest News

  • Announcing Ubersmith 4.0!

    We are very proud to announce the release of Ubersmith 4.0! This release is entirely customer-driven and includes enhancements to all sections of Uber...

  • Version 3.5 has been released!

    Version 3.5 is now available! We’ve added many enhancements to our Client Manager, including: Configurable payment options on quote signature ...

FROM TWITTER

Our 4.0 release includes the addition of a price history auditing trail, for any changes that affected pricing: ubersmith.com/announcing-ube…

CONTACT US

We are here to give you any information you need. Feel free to contact us.

Thank you for your interest in Ubersmith. If you’d like to speak with a member of our team, please take a moment to fill in the brief form on the right. An Ubersmith representative will contact you as soon as possible.

If you would like to speak with a sales representative now, call +1-877-438-8237 (toll-free in US and Canada) or +1-678-554-3401.

 Yes, sign me up for the Ubersmith newsletter.

Are you human?